Last Updated: [23 / 12 / 2025]

This Privacy Policy explains how personal data collected through https://vialuxhairtransplant.com/ (“Website”) is processed, protected, and used when you visit or use our services. By accessing the Website, you agree to the processing of your personal data in accordance with this policy.


1. Data Controller

Data Controller: Vialux Hair Transplant
Address: 1071 Usta Plaza, Çukurambar, A Block, 06510 Çankaya / Ankara, Türkiye
Email: info@vialuxhairtransplant.com
Website: https://vialuxhairtransplant.com/


2. Personal Data We Collect

a. Identity and Contact Information

  • Name and surname

  • Email address

  • Phone number

  • Messages sent via contact forms or WhatsApp

b. Website Usage Data

  • IP address

  • Browser and device information

  • Pages visited and session duration

c. Health-Related Data (Optional)

  • Hair condition details

  • Photos shared voluntarily for medical evaluation
    (Such data is processed only with explicit consent.)


3. Purpose of Data Processing

Your personal data is processed to:

  • Contact you and manage consultation or appointment requests

  • Provide medical consultation and treatment planning

  • Improve our website and service quality

  • Fulfill legal obligations

Legal Basis: Explicit consent, performance of services, and legal obligations.


4. Data Sharing

Your data may be shared with:

  • Authorized clinic staff and healthcare professionals

  • Technical service providers (hosting, email services)

  • Public authorities when legally required

Your data is never sold to third parties.


5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You may manage or disable cookies via your browser settings.


6. Data Security

Appropriate technical and administrative measures are implemented to protect your personal data against unauthorized access, loss, or misuse.


7. International Data Transfers

If personal data is transferred outside Türkiye, it is done in accordance with applicable data protection regulations and security standards.


8. Your Rights (GDPR / KVKK)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

  • Request data portability

Requests can be submitted via info@vialuxhairtransplant.com.